You were with a client. The phone rang.

The 6:12 call

Nobody misses a call on purpose. It rings while you are with a client.

1. 6:12 pm

   You closed at six. The phone rings anyway. That is when people finish work and think about booking.

2. 6:13 pm

   It goes to your greeting. She does not leave a message. Almost nobody does. She taps the next spa on the map.

3. 9:40 am

   You see the missed call and ring back. She is at her desk. It is awkward and it is over.

How it works

1. Forward your line when you close

   Every call after six. Or only the ones that ring out while you are busy. Your carrier does it with one code. You turn it off the same way.

2. It picks up and sounds like a person

   Your spa's name. No menu. No hold music. She talks to it the way she talks to your front desk.

3. It books the appointment

   Into a slot you left open. Her name, her number, what she asked about. No open slot, it takes her details and the best time to call.

4. You get the text

   Every word of the call, with the booking attached. You read it between clients. No voicemail at nine at night.

You keep your number. Nothing on your door, your cards or your listings changes.

What it never does

No medical advice. No prices. No treatment talk. It books, and it hands the rest to you.

1. No medical advice

   It never tells a client a treatment is right for her. It never says what to expect after. That is your room, not the phone.

2. No prices

   It never puts a number on the phone. If she asks, it says the price comes from the appointment. Then it books it.

3. No treatment talk

   It does not take a history, a medication list or a condition. A name, a number, and what she wants to come in for.

4. It hands the rest to you

   Anything else, it says so, takes her details and texts you. Or it moves the call to a real person if you asked for that.

The price, and the promise

The fine print is short and it is in the terms.

Questions owners ask