Missed call text-back
Every missed call, texted back in 60 seconds.
The call you missed at 10:14 was a job. He called the next guy at 10:16. A text that lands at 10:15, in your name, asking what he needs, is the whole difference, and you do not have to be holding your phone for it to go out.
Works on the number you already have.
What the caller gets, 60 seconds later
Nothing here is a robot voice or an autoresponder that says we will get back to you.
Hey Mike, sorry we missed you. What are you looking to get rid of? We can pick up today.
Old couch and a bunch of boxes out of the garage.
That is a half load. I have 2:30 open today. Want me to hold it?
Yes please.
Sent automatically, 9 seconds later.
The two minutes that decide it
A missed call is not a lost job yet. It becomes one at about the two minute mark.
-
10:14 am
The phone rings in the truck while you are carrying something with both hands. It stops.
-
10:16 am
He does not leave a message. Almost nobody does. He is back in the search results tapping the next name.
-
4:40 pm
You see the missed call and ring back. Somebody else already came out and quoted it.
27%
About 27 percent of inbound calls to home services businesses are never answered by anyone.
7x
Firms that got to a lead within an hour were about seven times more likely to qualify it than firms that waited just one hour longer.
How it works
A call comes in and nobody picks up
Rang out, busy, after hours, or you were up a ladder. However it happened, the system knows within the second.
It texts back inside 60 seconds
In your name, from your number, apologising for the miss and asking the one question that keeps it moving: what do you need.
It qualifies and books
It reads the answer, asks what it still needs, gives the range you gave us, and puts the job in a slot you left open.
You get the thread
The whole conversation, with the booking attached. You read it between jobs and step in whenever you want to.
It sends from the number they just called, so the text arrives from you rather than from a service.
Who it is for
Any trade where the phone rings while both hands are busy.
How it is priced
The fine print is short and it is in the terms.
Sized to your call volume. Before you talk to anyone, find out what your line actually does when nobody picks up: the Missed Call Test calls it once and texts you what a customer hears.
Run the Missed Call TestQuestions people ask before they start
Does it text from my number?
Yes. The reply comes from the number they just called, so it reads as you rather than as a service they have never heard of. You keep the number and nothing about your listings changes.
What if I pick up on the fifth ring?
Then no text goes out. It only fires on a call that actually went unanswered, and it stops the moment you are on the line.
Can I take over the conversation?
Any time. The thread is on your phone, and the moment you type into it the automation steps back and stays back.
Is texting somebody who called me allowed?
They called you, which is the consent the reply rests on, and every thread carries a stop word that is honored on the spot. It never messages a purchased list, and it never messages someone who did not contact you first.
What if they call instead of replying?
Then it is a normal call and you answer it. If that one rings out too, the AI receptionist can pick up instead of the text going out again.
How is this different from the AI receptionist?
The receptionist answers the phone in a voice. This one answers the calls nobody got to, in writing. Most owners start with the text-back because it changes nothing about how the phone is answered today, then add the voice when they want the call picked up at all.